Below are the seven most common reasons why affiliates may not have received their affiliate commissions.
1 - Affiliate Agreement - They did not sign the OSP affiliate agreement.
2 - Tax Forms - They did not fill out and/or submit their tax forms.
3 - PayPal - They did not set up their PayPal account with OSP.
4 - Check Info - They did not fill out the form with their name, phone number, and address.
5 - Commission Threshold - They did not meet the minimum $50 commission threshold.
6 - Measurement Period - They did not earn commissions for the period being paid. OSP pays on the 25th for the prior month’s earned commissions.
7 - Account Status - They do not have an active OSP account.
Please understand that if you don’t receive payment, your commissions are not lost or forfeited; they roll to the next payment date. And as always, please contact firstname.lastname@example.org for further clarification or questions.
Note: Only certain plan types are eligible for the Online Sales Pro affiliate program.